FAQs

  • What is topup2world?
  • Who is this service for?
  • How can I top up?
  • Which phones can I top up from?
  • How can I check my balance?
  • How often can I top up?
  • What will the call charge to my destination be?
  • Are there any restrictions on the number of calls I can make?
  • How are my calls billed?
  • What if my question is not in this list?


 

What is topup2world?

Topup2world is a service that lets you buy calling credits by sending an SMS, you can then use these calling credits to make calls to anywhere in the world and save too! As we constantly compare rates with our competitors and strive to give you the best.

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Who is this service for?

Topup2world is for those wanting to make low cost international calls from their mobile anytime of the day. Top up by sending us an SMS containing 'Talk' in the message body and then make cheap international calls from your mobile.

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How can I top up?

Top up is easy! Text ‘talk’ to 83183. Shortly after this you will receive a confirmation SMS confirming your top up. Each time you receive a confirmation from us, your account is topped up with £5.

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Which phones can I top up from?

You can top up from any mobile phone, contract or pay as you go.

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How can I check my balance?

You can check your account balance by dialling  0207 179 7927 from your registered mobile and your balance will be announced.

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How often can I top up?

You can top up as often as you want but a maximum of 6 times in total within one calendar month.

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What will the call charge to my destination be?

Call charges to A-Z destinations can be accessed from our homepage, please visit http://www.topup2world.com/ and you will find the call charges drop down on the bottom right of the page.

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Are there any restrictions on the number of calls I can make?

Once you have topped up your account, the credit balance is yours to use, you can make as many calls as you want as often as you want until you run out of credit.

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How are my calls billed?

Calls made with topup2world are billed at per minute billing.

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What if my question is not in this list?

If your question is not in this list, please send us an e-mail to following address: helpdesk@topup2world.com and we will get back to you within 24 hours.

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